Eleven International Co., Ltd. Profile

Descripion of Specified Commercial Transaction

Site name Clazzio seat covers
Dealers Eleven International Co., Ltd.
Representative Eleven International Co., Ltd.
President Tsuyoshi Itakura
Address 8-15-12 Ueda, Matsubara-shi, Osaka, 580-0016, Japan
Tel 81-72-330-8000
E-mail Contact Eleven International by using the contact form on the site.
Sales price Described on a product-by-product basis.
Required charges other than product prices Consumption tax and various handling charges (e.g., door-to-door delivery and COD charges)
Payment methods Bank transfer, COD payment, and e-collect
Cancellation policy Your order for a product is deemed to be accepted on completion of Eleven International's transmission of order confirmation email. Please understand that you cannot cancel the order once placed.
Returns and exchanges Eleven International has been making every effort to supply products of best quality. If you have received the wrong product or the product that you have received is in a damaged condition, however, contact Eleven International by phone or email within 7 days of the delivery date so that Eleven International will replace the product or accept the return of the product except for the following cases.

• You have used the product (or installed any of the covers).
• You have not contacted Eleven International within 7 days of the delivery date.
• You have defaced or damaged the seat cover manual or any other accessories packed together.
• The product is made-to-order.

*Eleven International will bear the freight when you make a return or exchange.
*You must bear the freight if you make a return or exchange due to your convenience.
Refund Eleven International will refund the full purchase price of the product including the freight and COD charge to your designated bank account if the product is in an unsatisfactory condition due to Eleven International's responsibility.
If you return the product due to your convenience, you must bear all expenses including the round-trip transportation charge of the product, transfer charge of the product price for the financial institution, and packing charge of the product. Eleven International will deduct from the refund a nationwide fixed freight of 1,050 yen for the product shipment to you.
Privacy Eleven International will neither collect personal information from users without notice to the users nor pass such personal information to third parties without the users' consent unless the personal information is processed statistically.